Contact

Email us

The best way to reach FinLab is by email. We read every message and aim to reply within a few working days.

support@finlab.co.nzClick to copy

Reporting a figure that looks wrong

FinLab is built on published New Zealand rules, and we want the numbers to be right. If a figure looks off, email us with:

• The calculator or guide (for example, take-home pay or the mortgage tool)
• The figure that looks wrong, and what you expected
• The official source you compared it against, if you have one

Confirmed errors are corrected in the data and deployed as soon as practical, with the source and effective date updated. How corrections are handled is described on the methodology page.

What we can and can't help with

We can help with how a calculator works, where a figure comes from, and correcting published data. We can't give financial advice or comment on your personal situation — FinLab provides general estimates only. For advice, speak with a licensed financial adviser; see the disclaimer.